Hospice Office/ Front desk/ Intake Cordinator

 

Job Title/Position: Secretary/Receptionist

Reports To: Executive Director/Administrator and/or Clinical Director/Director of Patient Care Services

Job Description Summary

The secretary/receptionist coordinates and assists the Clinical Director/Director of Patient Care Services in maintaining the paper flow of clerical functions in the office.

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Essential Job Functions/Responsibilities

1. Provides assistance to the Executive Director/Administrator, preserving the confidential nature of items of which he/she has knowledge. He/she must maintain the files, supplies and general office condition in an orderly manner.

2. Handles all correspondence and word processing for the hospice organization.

3. Maintains minutes of meetings.

4. Answers telephone inquiries and channels them appropriately.

5. Is responsible for maintaining administrative and clerical files.

6. Files clinical notes after recording on the “Weekly Ledger” sheet.

7. Makes sure that all doctor’s order forms and related forms are current and in compliance with Medicare and Medicaid regulations. Updates all current forms in separate patient files.

8. Keep Medicare and Medicaid manuals up-to-date at all times.

9. Sends doctor’s orders to physicians when received from nurses for his signature. Keeps current log of what is sent to make sure they are returned with signature.

10. Purchases and keeps postage on hand.

11. Closes out patient’s clinical record when discharged.

12. Maintains current patient statistics utilizing the Management Information System.

13. Maintains ledger cards for all new patients admitted for clerk’s use.

14. Other duties as assigned by the Director.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

Position Qualifications

1. Minimum of two years experience preferably in hospice or health care, or graduation from a one or two year business college preferred.

2. Is at least eighteen years of age.

Skills Required

1. Able to type 50 words per minute

2. Word processing skills

3. Personal computer skills

4. Business machine knowledge

5. Medical terminology

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Hospice office: 1 year (Preferred)
• customer care: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: On the road

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