TikTok Commerce - Buyer operation

 Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

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At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

The mission of creator and affiliate product team is to design and build products that help creators to promote merchandise to TikTok users. This includes creator platform and tools, marketplaces, with product strategy that ultimately drives sales for merchants.

The US commerce recommendation team supports TikTok e-commerce business growth by improving consumer/seller/creator experience via recommendation products. We are looking for experienced PMs to identify business problems/opportunities in the US market and build innovative recommendation products to achieve high business goals.

Job Description:
1. Analyze various behavioral preferences of TikTok e-commerce users, create user profiles, and identify shopping demands to be responsible for metrics such as new customer conversion and repeat purchases for existing customers.
2. Coordinate resources from different parties based on the characteristics of centralized e-commerce, ensure smooth execution of platform-wide promotions, and explore differentiated promotional strategies within a centralized environment.
3. Collaborate with product, marketing, and other teams to develop marketing campaigns and interactive strategies that enhance users' shopping mindset.
4. Collaborate with the product supply team to identify the product preferences of different user segments in different scenarios and develop strategies for matching products and customers.
Qualifications
1. 3-5 years of work experience, with at least 1 year of experience in e-commerce channel operations/user operations, campaign marketing, business analysis, or related fields.
2. Experience in membership operations, campaign marketing, and business analysis on large-scale e-commerce platforms is preferred.
3. Experience studying or living overseas, with fluency in English for seamless communication.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at tac.accommodations@tiktok.com
Job Information
The base salary range for this position in the selected city is $117000 - $244000 annually.

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Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

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At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:

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We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

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Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

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We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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