Customer Repair Administrative Support

 

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Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, Deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Summary:

Teledyne Controls has an exciting opportunity as a Repair Customer Service Administrative Support in our Repair Customer Service Team located in El Segundo, CA. Under general supervision, this position is responsible for supporting and managing the incoming receiving and outgoing shipping functions to cover the workload between both the receiving/shipping functions and up with the daily flow of activities.

Key Functions

• Facilitate the expeditious processing of incoming repairs and outgoing shipping documents for Repair Customer Service.
• Able to provide coverage to both the incoming receiving and outbound shipping data entry functions.
• Compile, sort and verify the accuracy of data before it is entered.
• Enter data into various databases, spreadsheets and other company-maintained software.
• Perform data entry into Sales Force and print associated documents such as airworthiness forms (8130), Maintenance Release and Certificate of Conformance
• Compare data with source documents or re-enter data in verification format to detect errors.
• Store completed documents in electronic form (via scanning) and/or hard copy form in appropriate locations.
• Locate and correct data entry errors or report them to Manager.
• Maintain applicable logs.
• Run and distribute reports as required.
• Must be positive, proactive, and cordial and remain calm and collected during high pressure situations involving co-workers, workload, and inter-office demands.

Requirements:

• High school diploma or general education degree (GED); at least three years of related experience and/or training; or equivalent combination of education and experience.
• Basic working knowledge of Microsoft Word, Excel

Preferred

• Powerlink/XA/ experience
• SalesForce knowledge helpful

US Person Statement

Due to the type of work at the facility and certain access restrictions, successful applicants must be a "US Person" (US Citizens, US Nationals, lawful permanent residents, asylees or refugees).

California Pay Transparency Statement

Please note the salary range posted below is a general guideline for this job level and location. When extending an offer, a variety of factors are considered such as responsibilities of the position, relevant education and experience, certifications, knowledge and skills.

Salary Range:

$49,830.00 - $83,270.00

Job Type: Full-time

Pay: $27.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• El Segundo, CA 90245: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Preferred Powerlink/XA/ experience

Experience:

• Customer service: 2 years (Required)

Work Location: In person

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