Front Desk Agent [United States]

 

Job Description:

Front Desk Agent Part-Time

$14.50 - $18.83 per hour

Shift coverage needed on evenings, weekends and holidays

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Checking people in and out…it’s a no brainer, right? But a first interaction can set the tone for a guest’s experience and potentially impact an entire organization! From cheerfully greeting an excited family on a vacation adventure to handling a guest’s request with prompt courtesy, our friendly Front Desk Agents are responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, securing payment, verifying billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following our high standards of quality to ensure guest satisfaction.

Our Ideal Candidate

• Will have excellent customer service skills, pleasant personality, and love interacting with guests.
• Will have knowledge of modern office procedures, methods and general office equipment such as: computer, copier, fax, telephone, etc.
• Will be proficient with applicable computer software applications: Word, Excel, and Outlook.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Has the ability to perform multiple functions at once and the ability to handle the public in a friendly and professional manner.
• Must have the ability to communicate effectively verbally; establish and maintain working relationships with employees and the public.

Minimum Qualifications

• Must be eighteen (18) years old with a high school diploma or equivalent.
• Any combination of experience equivalent to work experience involving assisting the public, general record keeping and/or handling money.

The job description above covers the main duties of this position. Please note, as a team member, there may be additional responsibilities that are required to meet ongoing needs of the department.

Employee Benefits & Perks atSouth Suburban

• FREE use of District fitness centers and swimming pools
• Discounts on recreation classes and golf (applicable to employees working 14+ hours/week)
• Paid sick leave
• Opportunities for training and promotion from within
• Flexible schedules
• To view a complete listing of the District’s most current benefit package, please visit http://careers.ssprd.org

About Us

Our mission is to foster healthy living through stewardship of the environment, parks, trails, and open space by providing recreational services and programs.

We serve residents in Bow Mar, Columbine Valley, Centennial west of I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of Douglas, Jefferson and Arapahoe counties. We operate four full-service recreation centers, golf courses, outdoor pools and restaurants, two ice centers and miniature golf courses, a botanical garden event center, a BMX track, a sports dome, batting cages, an entertainment center, a hotel and a nature center. In addition, we maintain nearly 3,800 acres of developed and open space land, including 119 multi-purpose athletic fields, more than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.
Experience and Skills:
From: South Suburban Parks and Recreation

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