Analyst I - Community Health
Job Requisition ID: 10130
Position Summary/Position
Under the direction of Community Health leadership, the Analyst I - Community Health is responsible for the development, monitoring and implementation of projects related to Community Health across the organization for projects not managed by the PMO, which may include, but not limited to 1.) prevention programming related to all populations with internal and external entities and co-located Community Based Organizations with the Community Resource Centers or 2.) Social Determinants of Health impacting Seniors and persons with Disabilities (Cultural linguistics and Disability Sensitivity Programs, SDoH Initiatives). The Analyst I – Community Health is responsible for using qualitative methods to analyze the effectiveness, accessibility, and cultural appropriateness of organizational programs by utilizing data prepared by reporting units (Medical Operations, Quality Systems, etc.). This position must be competent in the technical and reporting needs related to the operations of the Community Health team and initiatives, social media sites, and relationship management database.
Major Functions (Duties and Responsibilities)
General:
1. Work on the development and implementation of mid to large-scale initiatives for Community Health program design and strategy connection, to ensure timely and accurate completion of program objectives.
2. Collaborate with directors, managers, and external partners to manage and disseminate key elements impacting department-related projects.
3. Develop and/or deliver presentations related to various departmental projects on occasion.
4. Apply universal knowledge of concepts, practices, and procedures of project management. Complete and maintain thorough documentation and communication with all key partners for each interrelated project.
5. Create and maintain well documented dashboards, project timelines, milestones and weekly status reports for multiple projects that run concurrently together. Work closely with department staff to ensure all project documents are completed throughout each project life cycle.
6. Continuously and proactively manage changes in the scope of projects, identify risks and devise contingency plans as needed.
7. Effectively communicate project expectations to all team members and stakeholders in a timely manner. This includes setting and continuing to manage project expectations and offering fundamental deliverables with all team members and stakeholders.
8. Participate in strategic planning with regards to program development and assist with program assessments ensuring programmatic goals are well documented.
9. Develop systems and processes with other IEHP resources to support operational strategies for multifaceted, strategic and complex projects.
10. Accountable for the management and maintenance of information/document storage, organization and continuity of information gathered through various practice management resources and tools.
11. Collaborate with and interacts with internal IEHP departments such as Quality Informatics and Medical Operations in order to generate various types of reports related to clinical and social transformation and integration projects that support the departments development and growth.
12. Analyze departmental program requirements and develop the following:
a. Scope of work requests for proposals
b. Program impact reports as regulatory requirements evolve
c. Workgroup status reports for assigned projects.
13. Conduct research and exploration as assigned to develop trainings for health professionals on topics including health equity, health disparities, Social Determinants of Health initiatives, disability, cultural and linguistic competency, focused on community health prevention.
14. Research programs for Community Health by gathering community data to assist in the development of annual population assessments.
15. Create and maintain productivity reports and ad hoc reports as directed by Department Leadership.
16. Develop marketing collaterals for initiatives by using carious graphic design programs (e.g. Photoshop, InDesign, Illustrator, Vizio) in collaboration with organization stakeholders.
17. Develop and maintain a community resource database to assist Members.
18. Collaborate with the Marketing Departments and Community Representatives on the development of collaterals, PowerPoints, and items for Unit initiatives.
19. Recommend development of new departmental policies and procedures to departmental leadership.
20. Support the development and creation of ongoing training materials, training schedules, curriculums, and working in team setting with other Team Members, as well as maintaining positive communication with other departments.
Major Functions (Duties and Responsibilities) Cont
Community Resource Center:
21. Create, examine, and monitor contractual agreements between the Community Resource Center Victorville and local Community Based Organizations and vendors. Responsible for building connections with reliable vendors and maintaining a comprehensive list of potential contractors needed for any given situation.
Independent Living and Diversity Services:
22. Maintain the Inland Empire Disabilities Collaborative website, social media sites and relationship management database.
23. Support the Inland Empire Disabilities Collaborative Board of Directors as Board Secretary and custodian of all organizational records and documents.
Supervisory Responsibilities
Experience Qualifications
Two (2) years of experience in administration or program/project management including assigning, tracking, and monitoring project tasks in a health care system or health plan. Experience required using project management software, such as MS Project or equivalent. Experience required with MS Excel at an expert level and ability to create complex spreadsheets. Experience required with MS Visio at a basic level. Experience required in generating reports and preparing charts and graphs. Experience required in managing social media platforms, SaaS-based content management systems and relationship management systems. Experience required in database manipulation and running queries.
Preferred Experience
Experience working with diverse minority populations preferred.
Education Qualifications
Bachelor's degree in Public Health, Health Administration, Business Administration, Social Work, Education, Sociology, or a related field from an accredited institution required.
Preferred Education
Master's degree in a related field from an accredited institution preferred.
Professional Certification
Professional Licenses
Drivers License Required
Knowledge Requirement
Demonstrated proficiency in Microsoft products: Outlook, Word, Excel, Power Point, and Access, sufficient for use in all aspects of an office environment. Knowledge of computer programs such as SQL required. Understanding of and sensitivity to multi-cultural communities.
Skills Requirement
Excellent writing skills with the ability to draft reports. Interpersonal skills, including but not limited to, appropriate communication, including resolving conflict, excellent teamwork, and relationship skills, speak confidently and clearly to large audiences, active listening, and strong writing ability. Relationship skills, including but not limited to compassion, and motivational interviewing. Professional skills, including but not limited to observing ethical and legal rules, identifying situations calling for mandatory reporting, ability to objectively report data, critically review data and identify targeted areas for program activity. Candidate must possess strong analytical skills. Identify issues and problems, develop solutions, and prepare recommendations, including policies and procedures.
Abilities Requirement
The ability to work independently. Ability to multitask, exercise independent judgement, and build effective working relationships. A wide degree of creativity and latitude is expected. Strong work ethic and possess a willingness and ability to learn. Extremely organized, with sharp attention to detail. Exceptional follow-through abilities on outstanding tasks with little supervision or guidance and coordination with assigned owners to ensure tasks are completed timely.
Commitment to Team Culture
The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.
Working Conditions
Position is eligible for Hybrid work location upon completing the necessary steps and receiving HR approval. All IEHP positions approved for telecommute or hybrid work locations may periodically be required to report to IEHP’s main campus for mandatory in-person meetings or for other business needs as determined by IEHP leadership.
Work Model Location
Physical Requirements
A reasonable salary expectation is between $61,422.40 and $78,312.00, based upon experience and internal equity.
Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region, designated as “Great Place to Work.” With a provider network of more than 5,000 and a team of more than 3,000 employees, IEHP provides quality, accessible healthcare services to more than 1.5 million members. And our Mission, Vision, and Values help guide us in the development of innovative programs and the creation of an award-winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and make a difference with us! IEHP offers a competitive salary and stellar benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and state pension plan.
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