Client Customer Service Rep

 

Job Description

Put your skills to better use.

Koch insurance Agency Inc in Fallston, Maryland, is looking for an individual with experience in the insurance industry to join our team as a Full-Time Licensed Insurance Account Manager. You will be responsible for managing clients to ensure their insurance needs are met. Your ability to build trust and rapport will be necessary as you work closely with your clients to understand their business and personal needs to recommend the best coverage options. You will also be responsible for following up with clients to ensure satisfaction, renewing policies, processing claims, and providing exceptional customer service.

If you have proven experience as an insurance account manager, we want to hear from you. Apply today!

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Salary Range: $17.00 - $20.00 per hour

This is a remote position
Benefits

Hourly pay plus bonus. Bonus paid based on agency team performance.

Paid Holidays

Paid Time Off (PTO)

work from home in comfortable environment

Friendly staff and team members

Responsibilities

Handle incoming claim calls from customers and follow-up.

Identifying and provide insurance quotes and sales opportunities for sales team.

Provide exceptional customer service and support.

Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Grow sales revenue by utilizing phone, email and potential client lists.

Requirements

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Confident, self-starter who works well independently.

Great Customer Service Skills.

Works well with other employees and is a team player with a positive attitude.

A Property insurance license is required.

Company Description

Our dedicated team strives everyday to provide our clients with the best products and services. Here at Koch insurance Agency Inc, we take our job seriously and tailor our clients policies to fit their needs. Join our team and apply today!

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