Prize Payment District Office Manager [United States]

 

The California Lottery is seeking a Prize Payment Manager for our Costa Mesa District Office.

This position is responsible for;

• the planning, organizing, coordinating, and directing of the operations of the southern district Prize Payment district office.
• Providing leadership and mentorship to staff members
• Customer service to both internal and external customers

This position requires a current Staff Services Manager I exam. If you need to take the exam or if your score has expired, please use the link below to gain list eligibility.

https://www.calcareers.ca.gov/JOBSGEN/2PBCY.PDF

People are drawn to the Lottery because we:

• Are an energetic, creative, and talented team
• Value diversity and inclusion in the workplace
• Empower team members to bring their knowledge, expertise, and innovation
• Recognize individual and team contributions
• Support the importance of work-life balance
• Invest in the professional development of our team members
• Are dedicated to preserving our environment by lowering our carbon footprint

Job Description and Duties

Under the direction of the Staff Services Manager II, the Prize Payments District Office (PPDO) Manager - South is responsible for managing, planning, organizing, coordinating, and directing the operation of the Southern district office Prize Payments team is responsible for the accurate and timely payment of Lottery prizes.

This is an opportunity to be part of a dynamic Lottery team working to implement and maintain a new prize payment program to enhance the customer experience statewide! This position is based in the CA Lottery's Costa Mesa district office.

Statewide travel is required.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Supervisory or lead person experience
• Customer Service experience
• Independent decision-making ability with attention to detail
• Organizational and time management skills
• Excellent written and verbal communication skills
• Coaching or mentoring experience

This position requires the following information to be submitted (this information can be found on the job bulletin)

Current version of the State Employment Application (STD 678)

Resume is optional. It may be included but is not required

Statement of Qualifications (please review the questions on the job bulletin in CalCareers)

Job Type: Full-time

Pay: $6,563.00 - $8,153.00 per month

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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