Human Resources Generalist (REMOTE) [United States]

 

VXI Global Solutions is a leading provider of business process and information technology outsourcing offering comprehensive services to its clients. Our company specializes in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in Los Angeles, California, VXI employs 40,000 people around the world including locations in China, the Philippines, and Latin America.

Job Description

The HR Generalist is responsible for performing a broad range of administrative support to the HR management team. This position is also responsible for interfacing with a number of departments including Finance, Operations and Talent Acquisition.

What your days will look like:

• Provide support, assistance for all employee relations activities.
• Including investigations
• Assist in benefits Open Enrollment process.
• Conduct new hire orientation meetings for new employees and verify I-9 documentation and data input into the HRMS system.
• Assist Associate Director with various research projects and/or special projects.
• Maintain HRIS filing systems by ensuring that files and records are maintained in accordance with legal requirements and Company policies and procedures.
• Conduct Focus Groups and provides feedback
• Serve as an effective resource for company policy, utilizing good judgment, discretion, confidentiality and professionalism to respond to payroll, benefits, and other employee issues.
• Take a process improvement approach to document/work flow.
• Proactively seek out and complete project work that is beneficial for the organization, as well as personal development.
• Perform miscellaneous duties as required in support of all Human Resources staff.
• Additional duties as assigned.

What’s in it for you:

• Hands-on, real world experience
• Exposure to Fortune 500 companies
• Company subsidized medical, dental and vision benefit

We’re growing; career growth is very much a possibility!

Your qualifications:

• Strict adherence to confidentiality and high ethical standards.
• Experience with HRIS system preferred
• Exceptional follow-through and attention to detail
• Extremely flexible, highly organized and able to easily shift priorities
• Ability to resolve employee issues in a professional demeanor
• Customer service minded professional
• Excellent communication skills and interpersonal skills, including the ability to work with individual at all levels of management.
• Be fun and energetic.
• Ability to work independently with minimal supervision
• Ability to function in a fast paced high volume facility
• Flexibility and versatility in problem analysis and resolution
• Excellent verbal, written and interpersonal communication skills, with the ability to work well under minimal supervision.
• Detail oriented with consistent follow-up practices and customer focus.
• Capable of multi-tasking, highly organized, and able to meet deadlines.
• Motivated by challenging and thought provoking work with a strong desire to learn and progress.
• Take initiative and think independently, effectively prioritize tasks, ensure deadlines are consistently met.
• Experience with auditing and maintaining electronic and paper filing systems.
• Ability to execute detailed tasks utilizing specific instructions and/or general directions using proactive problem-solving skills

Education and Work Experience

• A bachelor’s degree in related field preferred
• Minimum of 3 years of Human Resources experience as administrative support within a call center, staffing agency or high volume recruiting environment.
• Highly proficient in Microsoft Office (Excel, Word, Outlook and PowerPoint)
• Professional in Human Resources (PHR) certification a plus

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Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Human Resources: 3 years (Preferred)
• HR experience for a call center: 3 years (Preferred)

License/Certification:

• Professional In Human Resources (Preferred)

Work Location: Remote

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