Insurance Verification Specialist [United States]

 

LivWell Infusions is a leading provider of infusion therapies for chronic diseases such as MS, Rheumatoid Arthritis, and Severe Asthma. Our infusion centers provide patients with superior care under the supervision of a medical director. We pride ourselves on friendliness, timeliness, and expertise in the infusion industry. We are looking for great communicators with high attention to detail to join our growing team.

Primary duties include the following:

• Performs insurance benefits verification with commercial and government payers

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• Obtain pre-certification and authorizations and referrals as required by payer guidelines
• Communicate with patients regarding their medical benefit policies
• Coordinate patient assistance programs to minimize patient out of pocket costs
• Communicate with referring providers and medical assistants to ensure continuity of care
• Schedule patient infusion visits and maintain EMR records
• Anticipate patient needs and follow-up proactively
• Protect patient rights by maintaining confidentiality of personal and financial information.
• Answer incoming calls in a friendly and courteous manner
• Review charts and reach out to providers as needed to verify or validate orders.

Preferred Qualifications:

• 1-2 years of insurance verifications experience in the medical field.
• Excellent verbal and written communication skills.
• Attention to detail.
• Ability to work in a team as well as independently.

Flexible work from home options available.

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